Internet Hopping

Sometime on Thursday evening, my Qwest DSL modem was unable to connect to the Internet, and when the tech came out on Friday, they informed me that it would cost me $300 to fix it. No thanks. Not worth it. That's 6 months of Internet at my house. I should mention that I've been very happy with Qwest, up until now.

I called Mediacom and they're going to set me up with connectivity (something called Online Max, which is supposed to be up to 15mbps), but I have to wait until next Thursday morning. In the meantime, I'm frequenting Panera, which works fine.

Crazily, when I called Qwest to cancel my account with them, they wanted to give me the $300 service for free. Why not offer that up front? Why offer me that when I'm ready to leave? Kinda silly.

by Brett Rogers, 6/22/2008 4:44:02 PM
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I really liked Mediacom when I had it. But be warned, wait times for their help desk when you need it can wear down a cell phone battery. I only had to call them twice in five plus years though.

Posted by Annette (dmartinigirl.blogspot.com), 6/23/2008 9:37:51 AM

Now was that $300 to fix some wiring problem in the house? Or $300 to fix the modem? If to fix the modem I have to wonder if your telecom companies are messing with you on purpose (I remember your cell phone carrier billing problem awhile back). :)

Posted by Pale Rider, 6/29/2008 11:14:56 PM