From Tom Peters:
"The 'surplus society' has a surplus of similar companies, employing similar people, with similar educational backgrounds, coming up with similar ideas, producing similar things, with similar prices and similar quality." - Kjell Nordström and Jonas Ridderstråle, "Funky Business"
"If you worship at the throne of the voice of the customer, you’ll get only incremental advances." - Joseph Morone, President, Bentley College
"How do dominant companies lose their position? Two-thirds of the time, they pick the wrong competitor to worry about." - Don Listwin, CEO, Openwave Systems/WSJ/06.01.2004 (commenting on Nokia)
"The person who is a little less conceptual but is absolutely determined to succeed will usually find the right people and get them together to achieve objectives. I’m not knocking education or looking for dumb people. But if you have to choose between someone with a staggering IQ and an elite education who’s gliding along, and someone with a lower IQ but who is absolutely determined to succeed, you’ll always do better with the second person." - Larry Bossidy/Execution: The Discipline of Getting Things Done